The symptom

The Roku shows error 009 or 'Not connected to the internet', drops off Wi-Fi overnight, or needs a restart every day to get back online.

The likely causes

Work from the top — the list runs from most common to least common.

  1. A router channel that conflicts with Roku's preferred bands
  2. The router's band-steering confusing the Roku
  3. A corrupted network profile on the Roku
  4. Weak signal at the TV's location
  5. Router firmware or DNS issues

The fixes, in order

  1. Restart the Roku and the router

    Settings > System > Power > System restart on the Roku, and unplug the router for 30 seconds. Test before changing anything — this fixes a large share of cases.

  2. Run the Roku connection check

    Settings > Network > Check connection. Roku reports wireless signal strength and internet speed. 'Poor' signal means the problem is physical distance or interference, not settings.

  3. Reset the network connection on the Roku

    Settings > System > Advanced system settings > Network connection reset. The Roku forgets all networks and restarts; rejoin your Wi-Fi fresh. This clears corrupted profiles that cause daily dropouts.

  4. Lock the router to a friendly channel

    In your router's settings, set the 2.4 GHz band to channel 1, 6, or 11 (not 'Auto'), and set 5 GHz to a channel below 50 — Roku devices can't see DFS channels (52-140) that routers sometimes auto-select.

  5. Separate the bands

    If the router broadcasts one name for both bands, rename the 5 GHz network and connect the Roku to the band that makes sense: 5 GHz if the router is nearby, 2.4 GHz if it's far.

  6. Wire it if you can

    The Roku Ultra has Ethernet built in. A wired Roku never has Wi-Fi problems — if the router is anywhere near the TV, this ends the issue permanently.

When to contact the manufacturer

If the Roku can't hold a connection even next to the router — and a phone hotspot test fails too — its Wi-Fi radio may have failed. Contact Roku support with your model and serial number (Settings > System > About).

Official support: Roku's official support site. FoxStream publishes guides and is not an official support channel for Roku.

Worth knowing

  • The phone hotspot test separates 'Roku problem' from 'router problem' in two minutes.
  • Roku TVs have the same network settings under Settings > Network.

Common mistakes

  • Re-entering the Wi-Fi password repeatedly when the profile is corrupted — do the network reset instead.
  • Leaving the router on auto channel when DFS channels are in play.

Research basis: Roku Streaming Stick, Express, Ultra and Roku TVs. Fixes checked against current manufacturer documentation as of the last-updated date above.